CLARKS POLICY BANK
You may have seen us use the phrase "Unapologetically Functional" across a lot of our products. We are proud to work hard and make sure things are as functional and usable as possible and that also applies to our Policy Bank. Enjoy!
TERMS & CONDITIONS
Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following Terms & Conditions of use, which together with our privacy policy govern Clarks Vehicle Conversions' relationship with you in relations to this website.
The term “Clarks Vehicle Conversions” or “us” or “we” refers to the owner of the website whose registered office is Unit 16A Carcroft Enterprise Park, Station Road, Carcroft, Doncaster, DN6 8DD. The term “you” refers to the user or viewer of our website.
THE USE OF THIS WEBSITE IS SUBJECT TO THE FOLLOWING TERMS OF USE:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.
pRIVACY POLICY
This privacy policy sets out how Clarks Vehicle Conversions uses and protects any information that you give to Clarks Vehicle Conversions when you use this website.
Clarks Vehicle Conversions is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.Clarks Vehicle Conversions may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 6 August 2014.
WHAT WE COLLECT
We may collect the following information:
- Name and company name
- Contact information including email address
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer surveys and/or offers
WHAT WE DO WITH THE INFORMATION WE COLLECT
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
HOW WE USE COOKIES
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
CONTROLLING YOUR PERSONAL INFORMATION
You may choose to restrict the collection or use of your personal information in the following ways:
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at
sales@cvcltd.co.uk
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Unit 16A, Carcroft Enterprise Park, Station Road, Doncaster, DN6 8DD.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
WARRANTY SCHEDULE
Order: Means the customer order form annexed.
Warranty Period: Means 3 years (36 months) from the date of delivery.
We/Us: Means Clarks Vehicle Conversions Limited.
Work: Means the vehicle conversion works carried out by us to the vehicle.
Vehicle: Means the vehicle specified in the Order to which the works have been carried out.
You: Means the customer referred to in the Order.
GENERAL
1. We warrant that on delivery and during the Warranty Period (except as otherwise provided in the following clauses of this schedule) the Works shall:
(a) conform with their description and any written agreed goods specification;
(b) be free from material defects in design, material and workmanship; and
(c) be of satisfactory quality (within the meaning of the Sale of Goods Act 1979).
2. Subject to clause 3. If you give notice during the Warranty Period and within a reasonable time of discovery, that some or all of the Works do not comply with the warranty set out in clause 1 and we are given reasonable opportunity of examining such Works. We shall, at our option repair or replace the defective Works provided. It will be your responsibility to deliver the Vehicle to our place of business or nominated garage for such repair/replacement to be completed.
3. We shall not be liable for the Works failure to comply with the warranty in clause 1 if:
(a) you make any further use of such Works after giving a notice in accordance with clause 2,
(b) the defect arises because You failed to follow our oral or written instructions as to the storage, installation, commissioning, use or maintenance of the Works or simple good trade practice,
(c) the defect arises as a result of Us following any drawing, design or goods specification supplied by You,
(d) You alter or repair such Works without our written consent,
(e) The defect arises as a result of fair wear and tear, wilful damage, negligence or abnormal working conditions,
(f) The Works differ from their description or any agreed goods specification as a result of changes made to ensure they comply with applicable statutory or regulatory standards,
(g) The defect has arisen because You have failed to properly maintain the Vehicle in or on which the Works are situate,
(h) The defect arises as a result of factors over which we have no control – for example, such as: storm, stone chips, scratches, and the use of unsuitable cleaning agents.
4. In the event, any part of the Work should require repair or replacement as a result of a manufacturing defect, we shall repair or replace as necessary part of the Work free of charge.
5. Except as provided in this schedule we shall have no liability to you in respect of the failure of the Works to comply with the warranty set out in clause 1 above.
6. Clarks Vehicle Conversions (Us) shall not be held responsible or liable for any financial loss or loss of earnings caused by the failure of the Works to comply with the warranty set out in clause 1 above.
SPECIFIC QUALIFICATIONS
1. The items specified in part A of the Appendix are covered under the terms of this warranty for a period as stated.
2. The items in part B of the Appendix are not covered by this warranty and are excluded from cover altogether.
NATIONAL NETWORK OF GARAGES
1. We will use our reasonable endeavours to ensure that you have access to a network of garages throughout England, Wales and Scotland at which during the Warranty Period should be able to carry out any repairs or replacements of Works pursuant to the terms of this warranty. In the event the network aren’t able to provide adequate services the Vehicle must be returned to Us (see general section 2).
FAULT REPORTING
1. Faults can be reported via telephone by using 01302 784490.
2. Faults can be reported via email by sending details to
maintenance@cvcltd.co.uk
3. Coverage parameters specific to the service(s) covered in this agreement are as follows;
(a) Telephone support from 08:30hrs - 17:00hrs Monday to Thursday and 08:30hrs - 15:00hrs Friday. Calls received outside the stated hours will be forwarded to an answer service
(b) Email support monitored from 08:30hrs – 17:00hrs Monday to Thursday and 08:30hrs - 15:00hrs Friday. Emails received outside these hours will be collected and we will respond on the next working day.
APPENDIX
Part A items covered for 12 months
- Water boiler
- Kettle
- Microwave
- Inverter
- Side steps (Electronic & Manual)
- Batteries
- Toilets (all versions)
- Water pump
Part B items excluded from cover
- Consumables like hand wash dispensers, eye wash stations, first aid kits, fire extinguishers, fuses and relays. Note this list is not exhaustive.
ISO 9001: 2015 QUALITY MANAGEMENT SYSTEM policy
Clarks Vehicle Conversions aim to become the UK’s leading supplier of specialised quality conversions for transient workforces and we will do this by producing the highest quality vehicle conversions.
Clarks strive to achieve dynamic leadership full of integrity and with a culture of excellence embedded in every employee.
Clarks are committed to producing high quality workmanship and will achieve this by investing and developing our staff and giving them the appropriate training, tools, information and materials they need.
Clarks will utilise over 35 years of conversion experience and knowledge to ensure the customer journey from design concept to finished product runs smoothly and exceeds the customer’s expectations.
Clarks will invest in our systems and processes to ensure that our conversion cycle is as lean and robust as is practicable and allows smooth transition of vehicles and parts through each department. These systems and processes will be designed to aid each department and staff member to achieve our overall goal of producing the highest quality vehicle conversions.
ISO 14001: 2015 ENVIRONMENTAL MANAGEMENT SYSTEM POLICY
Clarks Vehicle Conversions Ltd believe we have a responsibility to care for, and protect, the environment in which we operate. We are fully committed to improving environmental performance across all of our business activities and will encourage our business partners and members of the wider community to join us in this effort.
Clarks Vehicle Conversions Ltd recognises our key impacts to be in the area of;
- Utility and energy use
- Raw material use and natural resources
- Emissions to air
- Physical attributes eg. size, shape, colour, appearance
- Procurement and design requirements including materials and performance
- Waste disposal and by-products
We will strive to adopt the highest environmental standards (ISO 14001 : 2015) in all area of operation and meeting all relevant compliance requirements.
- Assess our organisational activities and identify areas we can minimise impacts
- Purchase sustainable products wherever feasible (eg recycle or low environmental impact products and energy from renewable resources)
- Train our employees in good environmental practice and encourage involvement in environmental action
- Reduce risks from environmental issues and health and safety hazards for employees and others in the vicinity of our operations
- Adopt an environmentally sound waste disposal strategy, recycling wherever possible
- Aim to include environmental and ethical considerations in investment decisions where appropriate
- Assist in developing solutions to environmental problems
- Continually assess the environmental impact of all our operations
Clarks Vehicle Conversions Ltd has developed an action plan to supplement each of our environmental policy objectives which is reviewed annually. Environmental performance is monitored and documented information is reviewed and retained.
